DELIVERY AND SERVICE Policy

MOST RECENT UPDATE: 01 FEBRUARY 2025

1. Service Overview

Our online will creation platform provides a seamless, guided process to help users draft legally sound wills. We offer customized online document generation, temporary secured digital storage solutions, and service enquiries.

2. Delivery of Documents

Upon completion of the will creation process, users will receive their finalized documents via:

Instant Digital Download: Available immediately in WORD DOC format for secure printing and signing.

Email Delivery: A copy of the will is sent to the registered email address.

Temporary Secure Cloud Storage: Secure storage for easy access during the purchase period, before the document is deleted.

3. Service Timelines

Digital documents are available immediately upon completion.

Email delivery occurs within minutes to an hour after finalization.

4. Legal Review & Compliance

Our platform provides basic legal guidance and have professional attorney for complex estate planning needs offered on a seperate basis.

5. Refund & Cancellation Policy

Digital Services: Due to the nature of digital products, refunds are only available in cases of technical errors, system malfunctions, or within our cooling period stipulated in our Return and Refund policy.

6. Customer Support

For assistance, contact our support team via:

Email: support@aegis24-7.com

7. Security & Privacy We use industry-standard encryption and security measures to protect user data. Personal information is never shared or sold to third parties.

By using our platform, users agree to the terms outlined in this Delivery & Service Policy. We reserve the right to update these terms as necessary.

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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