FAQ

MOST RECENT UPDATE: 24 Jun 2021

Who are you?

We are Singaporeans with many years experience working in law firms as staff.

WHY ARE YOU OFFERING LAST WILLS & OTHER LEGAL DOCUMENTS ON THE INTERNET?

We want you, our fellow Singaporeans, to enjoy peace of mind and security . We offer DIY legal protection that is good enough for your needs & at very good value costs. Based on our experience as law firm staff, there are many ordinary Singaporeans who are not aware of their legal rights. They lack basic legal protection e.g. Last Will. They are often paiseh to see a lawyer, or think a lawyer is too expensive, or find it difficult to take time off from work ( often with no pay) to consult a lawyer. So they end up eventually with all kinds of legal problems simply because they lack the basic protection. This is where we help – by offering basic legal protection that is good enough for most ordinary Singaporeans including self employed and SME owners at very value for money prices

WHO IS SUITABLE TO BE A CUSTOMER?

Anyone who is a Singapore citizen, Singapore PR or who is living in Singapore and regards Singapore as their long term home and with assets in Singapore can use our website. Our Last Wills and other legal documents are meant for use in Singapore only.

AS A MUSLIM , CAN I USE YOUR WEBSITE TO MAKE MY LAST WILL?

YES! We are the only online service that offers Last Wills in a format that meets the requirements of Syariah under Singapore law.

HOW LONG WILL IT TAKE ME TO MAKE MY DIY LAST WILL?

5 MINUTES. That’s all it takes for the basic Last Will. The most complex may take you up to 15 minutes Our website is the most simple and most user friendly site!

CAN I MAKE A LAST WILL WITHOUT USING A LAWYER?

YES! The basic legal requirement is that the Last Will must either printed or written on paper, signed by the maker and witnessed by 2 independent witnesses. The difficult part for ordinary Singaporeans (unless they are legally trained as lawyers) is writing the actual contents of the Last Will. A badly written Last Will by an untrained or poorly trained person can actually cause more harm to your family and loves ones after you are gone than not having a Last Will Our website solves this problem by providing Last Wills in formats written by lawyers and suitable for the most likely situations that ordinary Singaporeans will experience.

ARE YOUR LAST WILLS LEGAL ?

Yes! All our Last Will formats are written by lawyers and valid for use under Singapore law.

HOW CAN I MAKE PAYMENT?

You can use various payment methods including credit card, eNets and Paypal.

CAN I CANCEL MY PURCHASE & GET A REFUND?

YES! You have a 48 HOUR COOLING OFF PERIOD once the Last Will is generated. During this COOLING OFF PERIOD and before you download the Last Will, you may cancel your purchase without giving any reason and get a FULL REFUND. Refund wil only be done via eNets. You have up to 3 days to download the Last Will. Of course there is no refund once you download the Last Will as you will be regarded as having used the product.

WHAT HAPPENS IF I DO NOT DOWNLOAD THE LAST WILL AFTER 3 DAYS?

For purposes of your own cyber security protection, the Last Will shall be auto deleted upon the expiry of the 3 day period if it has not yet been downloaded by you. In that case you are not entitled to any refund at all. Please read our Refund Policy at our Homepage for more details.

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